Shipping Information
Processing Time
Orders typically process within 1-3 business days (excluding weekends and holidays). Orders placed after 12 PM EST will be processed the next business day.
International Shipping to Hong Kong
- Standard Shipping: 7-14 business days ($24.95 USD)
- Express Shipping: 3-5 business days ($39.95 USD)
- Customs duties and taxes may apply (customer’s responsibility)
Order Tracking
Once shipped, you’ll receive a tracking number via email. Track your package here.
Shipping Restrictions
Some items cannot be shipped internationally due to:
- Local regulations
- Product restrictions
- Size/weight limitations
Important Notes
- Delivery times are estimates, not guarantees
- We recommend Express shipping for time-sensitive gifts
- Address changes cannot be made after order ships
Duties & Taxes
Hong Kong customers are responsible for:
- All customs clearance fees
- Import taxes
- Additional carrier charges
Damaged/Missing Packages
If your order arrives damaged or is missing items:
- Contact us within 7 days of delivery
- Provide photos/documentation
- We’ll assist with replacements/refunds
Need Help?
Visit our Shipping FAQ or Contact Us.