Privacy Policy

1. Data Collection

When you use usdraperjames.com from Hong Kong, we collect:

  • Contact/payment details
  • Order history
  • Browsing behavior (via cookies)
  • Customer service interactions

2. Purpose of Processing

Your data helps us:

  • Process Hong Kong orders
  • Calculate duties/taxes
  • Provide customer support
  • Improve our services
  • Prevent fraud

3. International Data Transfers

As a US-based company:

  • Your data is transferred to/processed in the US
  • We use Standard Contractual Clauses for EU/UK transfers
  • Hong Kong customers: Data may transit through other jurisdictions

4. Data Sharing

We only share with:

  • Shipping carriers (for delivery)
  • Payment processors
  • Customs authorities (as required)
  • Never with unauthorized third parties

5. Your Rights

Under GDPR/PDPO, you may:

  • Access your personal data
  • Request correction/deletion
  • Object to processing
  • Request data portability
    Exercise rights via our Data Request Form.

6. Cookies & Tracking

We use:

  • Essential cookies (checkout)
  • Analytics cookies
  • Marketing cookies
    Manage preferences here.

7. Data Security

We implement:

  • SSL encryption
  • Regular security audits
  • Restricted data access
  • Secure payment processing

8. Retention Period

We retain data:

  • For active accounts
  • As required by law (typically 7 years for orders)
  • Until consent withdrawal (where applicable)

9. Children’s Privacy

We do not knowingly collect data from children under 16.

10. Policy Updates

We may modify this policy. Check this page for updates.

Contact DPO

For privacy concerns: Privacy Contact